Privacy
How we handle your data
Plain English. No tracking pixels. No third-party data sales.
Last updated: 28 June 2026. Bellagio ("we", "us") is a unisex clothing shop based in Saida, Lebanon, operating online at bellagio-lb.com. This policy explains what personal information we collect, why, and how you can manage it.
What we collect
Only what's needed to fulfil your order and stay in touch about it:
- Name, phone number, and shipping address — required for delivery.
- Email address — optional, used only for your order confirmation if you provide it.
- Order history — the items you bought, when, and what you paid.
- Cart contents — kept in a browser cookie so your cart persists between visits.
How we use it
- To process your order and arrange delivery with our courier partners.
- To send WhatsApp updates about your order status.
- To respond when you contact us about returns, sizing, or questions.
- To improve the store — anonymised aggregate patterns only, never individual browsing.
Who we share it with
Only what's strictly necessary:
- Our delivery courier — your name, phone, address (so they can find you).
- WhatsApp — when we message you about an order (via Meta's standard infrastructure).
- No advertising networks, no data brokers, no third-party analytics.
How long we keep it
Order records: 7 years (tax and refund disputes). Cart cookies expire after 14 days of inactivity. You can request earlier deletion — see below.
Your rights
- Ask what data we hold about you — we'll send it within 14 days.
- Ask us to correct or delete your data.
- Opt out of WhatsApp messages by replying STOP.
Cookies
We use only essential cookies — a cart session ID, an admin authentication cookie, and browser localStorage for your order history on this device. No tracking, no ads. Full list at /cookies.
Contact
Questions about this policy: WhatsApp +961 76 006 437 or email info@bellagio-lb.com.